Your dedicated assistant
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A trusted operational partner who works inside your organization with your email, your calendar, and your full organizational context.
Operational mindset
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You get an ops-minded partner who brings structure, visibility, and leverage to your whole team without becoming one more person to manage.
Built around your organization
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Every engagement is scoped around your specific priorities. Your version of ‘running smoothly’ is what we build toward.
TRUSTED BY NONPROFIT LEADERS
Keli is truly part of our team. The way she shows up, connects with staff, and takes ownership of things makes it feel like she’s always been here. She’s also the longest I’ve had a consistent assistant, and I don’t think I realized how much of a difference that consistency could make until I had it.
But it’s more than just the day-to-day support. She’s thoughtful, level-headed, and always focused on finding a solution. When something isn’t working, she’s right there with me saying, “Okay, what else can we try?”
Remote COO flexes with us as our needs change, and we know we can lean on them for more whenever the moment calls for it. Keli and the Remote COO team are an amazing part of our team. We are able to get more done, stay more organized, and honestly, I’m able to be a better leader because I have that support.
Michelle Sperzel, CEO
Harbor House of Central Florida
Challenges we meet
We work with Executive Directors, nonprofit CEOs, and founders of growing organizations. These leaders are deeply committed to their mission and increasingly unable to give it their full attention because operations keep getting in the way.
Everything still runs through you.
Decisions, communications, planning, follow-through: you’re the bottleneck for all of it.
You’re always responding. Rarely getting ahead.
The inbox, the staff questions, the board needs create a constant feeling of being just a step behind.
You know you should be more visible. You can’t get there from here.
You know you should be focused on donor relationships, community presence, and key partnerships, but you can’t get out from behind the desk long enough to do it.
Strategic priorities keep getting pushed.
The plan is excellent. But months pass, and the day-to-day keeps crowding out the longer-term work that moves the mission forward.
HOW WE HELP
Your dedicated assistant. Embedded in your organization.
For most of our nonprofit clients, it starts here. You get a dedicated team member who works inside your organization as part of your team. They carry your organization’s email address, attend your meetings, and are fully responsible for the work they take on.
THIS IS WHAT THAT LOOKS LIKE IN PRACTICE:
Email and calendar management
Your inbox stays organized, your schedule stays protected, and nothing falls through the cracks.
Board liaison and prep
Board packets, committee agendas, and communications are managed with cohesive organizational context.
Priority management and accountability
We help you stay ahead of what matters by tracking commitments, flagging what’s at risk, and keeping the important things moving.
Scheduling and coordination
From stakeholder meetings to funder calls, your time gets managed intentionally, not reactively.
As the relationship grows, so does our scope. Clients often add:
- Event logistics and project management
- HR admin support (hiring, onboarding, performance documentation)
- Grant management support and donor data reporting
- EA support for other C-suite officers
HOW WE HELP
Give your organization the bandwidth to grow
We take the time to understand what your organization actually needs before any work begins.
01
Schedule a discovery call
The commitment-free 30-minute conversation with Sasha is designed to understand where your organization is, where you want to go, and what’s standing in the way.
02
We build your plan
We map your highest-priority operational needs to a custom scope of work. You know exactly what will be handled and what accountability looks like from month one.
03
Your team gets to work
We join your organization as a true operational partner, completing the work, owning the follow-through, and freeing you to lead at the level your mission deserves.
HOW WE WORK
What we stand for
We know that inviting an outside team into the inner workings of your organization requires trust.
FAITH
We believe our work and opportunities are entrusted to us by God to steward for His glory.
RELATIONSHIP
We invite collaborative relationships, generously sharing our expertise and networks.
INTEGRITY
We communicate transparently because we deeply value their trust.
LEADERSHIP
We share mutual responsibility and ownership, helping each other along the journey.
QUALITY
We expect proactive participation to achieve a consistently high standard.
You didn’t get into this work to manage a to-do list.
But as the organization grew, the operational complexity grew along with it. Now your days are full before they even start. Your inbox is overflowing with staff questions, board needs, funder communication, and compliance deadlines. It’s not that any one thing is out of control, but the sum of everything on your plate makes you constantly feel like you just need one more Saturday to catch up.
You’re always responding, rarely able to be proactive.
Most leaders in your position have already tried the obvious solution: a full-time executive assistant. And that often means high turnover, inconsistent training, and a management burden that lands right back on you. So instead of getting time back, you add another layer to manage and the organization keeps relying on what’s in your head.
This is where Remote COO thrives. With 20 years of experience supporting small and growing organizations, we step in as a part-time, trusted operational partner who steps in and gets it done.
We handle the moving pieces. We build the structure. We reduce the noise so you can think clearly, show up visibly in the community, and lead at the level your mission requires.
MEET OUR TEAM
A framework built from experience.
For 13 years, I served as Director of Operations for a nonprofit. First directly on staff, then continuing the relationship as a Remote COO client, I managed a $2.2 million budget, board relations, grant compliance, and fundraising events. I know what it’s like to be the person everything runs through.
Along the way, I was building Remote COO — and felt the same overwhelm my clients experience. I needed exactly what I’d built for them.
So I hired a “Sasha” of my own. In building that team, I’d developed a framework for the operational support that lets nonprofit leaders stop being the ceiling of their own growth.
So after 20+ years and dozens of nonprofit leaders, our mission remains the same: get you out of the weeds and back to the work your mission needs from you.
Sasha Crabtrey
PRESIDENT & FOUNDER
Meet Our Team
Remote COO’s depth of experience with nonprofits made the difference. They understood how our world works from day one – board dynamics, funder expectations, the rythm of grant cycles – and brought structure where we needed it most.
Jennifer Dritt, Executive Director
Florida Council Against Sexual Violence
Our dedicated client manager is just a gem! As the CEO if a busy nonprofit, she has been instrumental in keeping me on track through scheduling, sending reminders, and ensuring I stay focused on my priorities. Her collaborative attitude and pleasant demeanor are always appreciated and her communication skills are top notch – I never have to worry something won’t get done when I put it in her capable hands.
Dr. Gail Patin, CEO
Hubbard House
After interviewing four companies offering remote assistant services, we chose Remote COO – and it’s a decision I’m grateful for every day. Their staff understands the nuances of nonprofit work in a way that’s rare and genuinely hard to replace.
Teresa Miles, Executive Director
Women’s Center of Jacksonville